Refund and Return Policies

Welcome to our new and improved return policy page!

We love communication! Text us anytime via our web sales hotline at 707 365 8126 or use the blue messaging tab below.

New Items – You may return a new unused item back to us anything time.

Used Items – Please contact us via the communication methods listed above. If you used an item for a ride or 2 and it simply won’t work let us know. If you beat the pulp out of an item for 6 months it’s yours.

Defective/Broken Items – Please contact us via the communication methods listed above.

Bikes, Frames, Wheels, Car Racks – These are FINAL SALE items. We love to communicate. Please ask us any questions.

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Making A Return/Exchange – Please contact us via the communication methods listed above and we’ll approve the return. This helps us know what’s coming back to us. Return address below. For exchanges include a note in the box or on the packing slip of what you want and we’ll send that out free of charge. 

Bike Closet
630 Orange Dr Unit H
Vacaville CA 95687

For warranty inquiries use one of the communication methods listed above. All of our items are brand new with manufacture warranties.