Return requests please use our websales text hotline 707 365 8126 or message system below to inquire about returns.
For order confirmation and tracking numbers please check your inbox. Also check you junk box/spam folders as they can sometimes end up there. If you do not see it. You can of course text out web sales hotline anytime 707 365 8126
Final Sale Items
-What is a final sale item? Great question. Anything that is heavily discounted/closeout pricing is final sale. However, items that involve size such as helmets, shoes, clothing can be returned as long as they’re new. We have the best deals guaranteed, period. Therefore in order to give you those deals we cannot simply take back product just because. PLEASE READ THE NEXT LINE IF SOMETHING IS WRONG WITH THE PRODUCT.
If an item is damaged, defective, or has a warranty issue that is a different story. If one of these are the case we will remedy the issue. Don’t worry we won’t leave you high and dry.
-Bike and Frame sales are final.
-Used items may not be returned.
-Damaged items may not be returned
-Defective or Warranty items please use one of our many communication methods on the website and read second paragraph above.
Remember we are here to help. Questions text 707 365 8126
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